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Why the Laundromat Industry Hasn’t Been Disrupted

Over the past few decades, technology has disrupted countless industries. Entire business models have been upended, and long-established players have been forced to adapt—or disappear. Yet despite meaningful technological progress, the laundromat industry has remained largely intact. While innovation has certainly improved operations, no single technology or event has fundamentally disrupted the core laundromat business….

Is Wash, Dry, and Fold Right for Your Laundromat?

Wash, dry, and fold—along with pickup and delivery—often gets positioned as a natural next step for laundromat owners. The question is whether it truly fits the kind of business you want to run. The answer isn’t universal. It depends on why you entered the laundromat business in the first place. Why Many Owners Choose Self-Service…

Common Mistakes When Planning and Building a New Laundromat

When investors plan a new laundromat, most of the attention naturally goes to equipment—how many washers, how many dryers, and what the ideal ratio should be. That part of the process is important, and a good distributor can usually help dial in the right mix. However, some of the most costly mistakes don’t involve the…

Marketing Your Laundromat: Turning Investment Into Visibility

Marketing is one of those line items that appears in nearly every laundromat business plan. When entrepreneurs map out a new store, they carefully outline equipment costs, vend pricing, hours of operation, utilities, and expenses. Almost without exception, there’s also a line for marketing. That’s because marketing answers a fundamental question: once you’ve built the…

The Power of Penny Incremental Pricing

One of the most persistent challenges laundromat owners face is pricing—specifically, how to adjust vend prices without alienating customers or disrupting business. Many of these concerns can be traced back to a long-standing industry norm: pricing in 25-cent increments. Penny incremental pricing offers a fundamentally different approach, one that provides flexibility, control, and a more…

Are There Downsides to Running a Coin-Only Laundromat?

New investors entering the laundromat industry often ask the same fundamental questions: Where should I invest? What decisions matter most early on? And how do I protect a significant upfront investment? One question that comes up frequently is whether there are downsides to running a coin-only laundromat. The discussion usually centers on cost—specifically, whether a…

How One Operator Scaled Five High-Traffic Laundromats with a Flexible Payment System

Growing a laundromat business from a single location into a multi-store operation requires more than just adding machines. It requires consistency, reliability, and systems that scale without adding complexity. For one multi-generation family laundry business operating five stores across Taunton and New Bedford, Massachusetts, choosing the right payment system became a foundational decision—one that shaped…

Should You Replace Your Equipment or Install a Payment System First?

Laundromat owners—especially those purchasing an existing store—often face a critical decision early on: should you replace the equipment first, or install a payment system? It’s a fair question, and one that doesn’t have a universal answer. The right choice depends on the current condition of your store, your long-term goals, and where your investment will…

Will You Lose Customers If You Eliminate Coins in Your Laundromat?

One of the most common questions laundromat owners ask when considering a transition from coins to a card-based payment system is: “Will I lose customers if I eliminate coins?” It’s a reasonable concern, especially given the strong opinions that show up in online discussions and social media groups. The reality—based on 25 years of operating…

How to Choose the Right Laundry Equipment — And Why Your Distributor Matters

One of the most common questions new and existing laundromat owners ask is: “Which laundry equipment should I buy?” While it may seem like a question about brands and machine models, the real answer goes much deeper. Choosing equipment is also choosing the distributor you’re going to partner with for years to come. In the…