Posts tagged "service history"

LaundryCard is not just a ‘Card System’ – it’s a holistic laundromat solution that gives store owners all the tools they need to succeed in one integrated system. From managing employees to marketing and loyalty programs, LaundryCard offers more features than any other product on the market. In this blog post, we are going to let you know about a few of LaundryCard’s features you many not be aware of.

Manage and Track Service Repairs

When you have machines that are in need of service, a LaundryCard system allows you to disable a machine for service, track the history of service for each machine and track time spent by technicians. LaundryCard allows you to issue Technician Cards to service technicians which gives them the ability to view the machines marked out of service and the problem inputted. Once the equipment has been serviced, the technician can mark the machine back into service and record the solution into the system. This action creates a service log for the machine which includes the time and date of failure, description of failure, attendant who recorded, service technician who repaired, amount of time a technician is working in the store and solution to failure. With LaundryCard, an owner can easily see how many machines are ‘marked’ out of service, compare time logs with service bills to validate service time and review the service history of each machine.

Remotely Access Advanced Sales Reporting

One of the major benefits of owning LaundryCard is that you have access to an in-store snapshot of your stores current sales at any time whether you are standing in front of the X-Changer or sitting at home in front of a computer. The store owner has the ability to check store totals without opening the cabinet or counting a single bill. All sales and usage information is recorded centrally and available for reporting and analysis. LaundryCard has the ability to provide detailed transactional reports for almost anything a store owner may want to know. All reports are live and require no data to be imported or downloaded. Hourly totals, Today’s totals, Week to date, Month to Date, Last Month and Year to date sales information is all available instantly and can be accessed remotely from any internet device. There is even a custom download tool to extract raw data that can be used to generate your own custom reports.


Gather Customer Data and Market Effectively

Getting to know your customers is a valuable commodity in business. By being able to store your customers personal information, you can offer them extended services and help to build customer loyalty. LaundryCard allows you to collect a customer’s address, phone, email and birthday information when they register. There is a comments field to hold special ‘private’ notes regarding a customer. All of the collected information can be exported and used to market to your customers. You can easily create email blast marketing campaigns or traditional mailings. The LaundryCard system even has the ability for your customer to choose the language they prefer. The system will also remember a customer’s language preference and continue to display appropriately in the future. LaundryCard will help you truly get to know your customers so that you can effectively market to them and encourage customer loyalty.

Unlike other products that simply allow you to remove or supplement the quarters from a laundromat, LaundryCard helps you automate and grow your business. LaundryCard is a feature rich, management system that was built specifically for the laundry industry. Contact us today to learn more about LaundryCard and how its tools can help your laundromat business!