Products > Flex > All Flex Features
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EASY TO INSTALL, WIRELESS SYSTEM
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EASY TO INSTALL, WIRELESS SYSTEM
Flex is an easy-to-install, wireless system that doesn't require you to shut down your entire store and re-outfit with networked card readers. Everything goes straight to the cloud so that you can install 1 card reader or 100.
MULTI-VEND SUPPORT
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MULTI-VEND SUPPORT
Today’s laundry equipment is more advanced than ever. Enhanced controls allow store owners to increase profits by charging more for hot or cold water and by offering users the ability to ‘upgrade’ cycles. These features can make a positive impact on a store's bottom line, but only if the payment system supports them properly.Flex is fully compatible with these features and has developed seamless interfaces that allow the machine to ‘sell’ these upgrades without the user having to touch the Flex reader, integrating deeply with the machine's control to ensure a more natural user experience.
Installing Flex on a multi-vend compatible machine means your customers will not have to execute extra steps to use these features, and ultimately means your customer will use these new features more often.
PENNY INCREMENTAL VEND PRICING
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PENNY INCREMENTAL VEND PRICING
Control your vend price in increments of one cent and change your prices based on time of day or week.
CHARGE A DIFFERENT PRICE FOR CREDIT VS. CASH
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CHARGE A DIFFERENT PRICE FOR CREDIT VS. CASH
This feature adds the option to charge a higher price for credit card payments in order to cover the costs associated with a credit card purchase.
RECORD AND DISPLAY CREDIT CARD TYPE IN REPORTS
Shows the type of credit card (VISA/MC/AMEX, etc) used in credit card transactions in reports. This is especially useful when cards are declined because the card type is not accepted.
Shows the type of credit card (VISA/MC/AMEX, etc) used in credit card transactions in reports. This is especially useful when cards are declined because the card type is not accepted.
ONLINE MANAGEMENT
The Flex online management tools allow store owners to configure vend prices, specials, run reports, configure alerts, and monitor the status of the system and the equipment all live. Have multiple locations? Flex was designed to support multi-store owners and give them access to all of their locations with a single username and password.
The Flex online management tools allow store owners to configure vend prices, specials, run reports, configure alerts, and monitor the status of the system and the equipment all live. Have multiple locations? Flex was designed to support multi-store owners and give them access to all of their locations with a single username and password.
WIRELESS CARD READERS
Flex readers operate on a wireless network, which means no hard wire network cabling has to be run to any central device. Flex readers are the only readers on the market with an integrated antennae which means no external wires to run or antennae to mount. Flex readers also work on any make or model machine so there is no need to stock specific readers for specific machines.
Flex readers operate on a wireless network, which means no hard wire network cabling has to be run to any central device. Flex readers are the only readers on the market with an integrated antennae which means no external wires to run or antennae to mount. Flex readers also work on any make or model machine so there is no need to stock specific readers for specific machines.
APPLY COUPONS TO EXISTING LOYALTY ACCOUNTS
Adds the option when creating (or saving) a coupon to automatically apply the coupon to an existing loyalty group. This allows the user to apply a coupon to only existing users that are part of a selected loyalty group or all loyalty users.
Adds the option when creating (or saving) a coupon to automatically apply the coupon to an existing loyalty group. This allows the user to apply a coupon to only existing users that are part of a selected loyalty group or all loyalty users.
CUTTING-EDGE CARD READER TECHNOLOGY
The Flex system features a brand new Flex Card Reader that features a full color 3.5″ touchscreen display*, 5 multi-color status LEDs*, is NFC enabled and has dual coin inputs.*
*Only with CCI
The Flex system features a brand new Flex Card Reader that features a full color 3.5″ touchscreen display*, 5 multi-color status LEDs*, is NFC enabled and has dual coin inputs.*
*Only with CCI
COIN BOX ‘FULL’ AND COLLECTION NOTIFICATIONS
Flex helps you manage your cash. Configure Flex to send you email notifications when coin boxes reach capacity and collect only when you need to! Have someone else collecting for you, or want to go on vacation? Flex can send you an email notification that details the coins collected from each machine once your collector has finished. Finally a way to keep your money accounted for without having to collect it yourself!
Flex helps you manage your cash. Configure Flex to send you email notifications when coin boxes reach capacity and collect only when you need to! Have someone else collecting for you, or want to go on vacation? Flex can send you an email notification that details the coins collected from each machine once your collector has finished. Finally a way to keep your money accounted for without having to collect it yourself!
EASY-TO-USE SMARTPHONE APP
With the FasCard app, available for both iPhone (iOS) and Android, your customers will be able to create an account, add value, manage loyalty cards, check machine availability, request cycle completion notifications and even start a machine! The FasCard app acts as a digital loyalty card and will streamline the way your customers interact with your machines and do their laundry, which will improve customer satisfaction, increase your profits, and grow your business.
With the FasCard app, available for both iPhone (iOS) and Android, your customers will be able to create an account, add value, manage loyalty cards, check machine availability, request cycle completion notifications and even start a machine! The FasCard app acts as a digital loyalty card and will streamline the way your customers interact with your machines and do their laundry, which will improve customer satisfaction, increase your profits, and grow your business.
ENGINEERED AND BUILT IN THE USA
Proud to be designed, engineered, and assembled in the USA!
Proud to be designed, engineered, and assembled in the USA!
EMPLOYEE CARDS
Flex is perfect for stores with employees. Whether you operate a wash and fold service or not, employees need a way to start machines. No more giving coins to employee for rewashes! No more collecting coins for wash and fold orders! Simply issue your employees an employee card and reduce their exposure to cash. The Employee Card feature allows you to manage and audit your employees usage. Employee needs more money on their card? Easy, just log into your admin account and add the value from any internet device. Any sales generated by employee cards are not reflected on sales reports, all employee activity is recorded on the Employee Usage Report for audit at any time.
Flex is perfect for stores with employees. Whether you operate a wash and fold service or not, employees need a way to start machines. No more giving coins to employee for rewashes! No more collecting coins for wash and fold orders! Simply issue your employees an employee card and reduce their exposure to cash. The Employee Card feature allows you to manage and audit your employees usage. Employee needs more money on their card? Easy, just log into your admin account and add the value from any internet device. Any sales generated by employee cards are not reflected on sales reports, all employee activity is recorded on the Employee Usage Report for audit at any time.
CARD AND COIN AUDITING
One of the added benefits of using Flex is its ability to audit both coin and card sales on any specific machine. This will give you the ability to not only track the success of your credit card sales but monitor the number of coins in each machine. Know how full your money boxes are and schedule your coin collections accordingly. Give yourself added confidence that collections are accurately being deposited and help collection employees rectify discrepancies before it becomes a problem.
One of the added benefits of using Flex is its ability to audit both coin and card sales on any specific machine. This will give you the ability to not only track the success of your credit card sales but monitor the number of coins in each machine. Know how full your money boxes are and schedule your coin collections accordingly. Give yourself added confidence that collections are accurately being deposited and help collection employees rectify discrepancies before it becomes a problem.
LOYALTY PROGRAMS
Accepting debit and credit cards is only a small piece of what Flex can offer. Giving your customers reasons to do business with you versus your competition begins by encouraging loyalty. Flex's loyalty programs include Loyalty Points, Bonus Packages, Free Dry, Group Discounts and more, and Flex is the only system that allow you to market these programs to your coin customer too! Invest in the technology that give you more ways to increase your business!
Accepting debit and credit cards is only a small piece of what Flex can offer. Giving your customers reasons to do business with you versus your competition begins by encouraging loyalty. Flex's loyalty programs include Loyalty Points, Bonus Packages, Free Dry, Group Discounts and more, and Flex is the only system that allow you to market these programs to your coin customer too! Invest in the technology that give you more ways to increase your business!
TIME OF DAY PRICING
Offering specials during slow periods is a great way to add volume to your business. Flex not only allows you to schedule price changes at any time, but is the only system on the market that makes these changes for both card and coin customers! Once pricing schedules have been created online they are automatically downloaded into the store and the machines adjust their price at the appropriate times. Have older equipment that currently does not support time of day pricing? No problem, Flex adds this feature to any machine, new or old.
Offering specials during slow periods is a great way to add volume to your business. Flex not only allows you to schedule price changes at any time, but is the only system on the market that makes these changes for both card and coin customers! Once pricing schedules have been created online they are automatically downloaded into the store and the machines adjust their price at the appropriate times. Have older equipment that currently does not support time of day pricing? No problem, Flex adds this feature to any machine, new or old.
TEST AND TRUST
Adds a second alternative for debit card pre-authorization, which allows the owner to set a small pre-authorization amount. If successful, the customer is allowed to spend up to a new “max limit” without additional pre-authorization transactions.
Adds a second alternative for debit card pre-authorization, which allows the owner to set a small pre-authorization amount. If successful, the customer is allowed to spend up to a new “max limit” without additional pre-authorization transactions.
Marketing Messages
This new feature allows the admin to send marketing push notifications directly to users. The admin can filter customers by multiple data points to customize the audience they want to receive their marketing message. You can also insert merge tags to personalize your messages. Here are some marketing message ideas:
This new feature allows the admin to send marketing push notifications directly to users. The admin can filter customers by multiple data points to customize the audience they want to receive their marketing message. You can also insert merge tags to personalize your messages. Here are some marketing message ideas:
- Welcome first-time customers
- Balance Updates
- Customer Appreciation
- Coupons
- New Promotions/Rewards Programs
- Holiday Messaging
- Missing You
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