CCI News & Blog

What’s New in FasCard: Release 14

CCI’s products are not just card systems that allow you to accept alternative payments. Our products are advanced automation systems that provide you a holistic solution to running your laundry business. We are continually making improvements to our products to take your laundromat to the next level, and we are excited to announce our latest system update for FasCard, Release 14. At CCI, we design all of our products with both the operator and end user in mind and Release 14 for FasCard is no exception. The latest upgrade for FasCard has innovative features that benefit users, employees, managers and owners.

Here are the new additions included in the latest system release for FasCard:

1) Modern and Personalized Customer Benefits

  • In-App Apple Pay Your customers can now use Apple Pay on their iPhones to add value to their loyalty account! Smartphone users have the choice to purchase a flat amount or preconfigured value packages (i.e. Buy $10, Get $11). Having the ability to make in-app purchases with a credit card or Apple Pay is a modern convenience for your customers and takes your laundry facility to the next level.   
  • Spanish Language FasCard now has added Spanish language support for customer card reader functions to help you meet the needs of Spanish speaking laundry customers. Your users can choose between Spanish and English instructions and the FasCard system will remember your customer’s language preference and continue to display appropriately.

2) Automated and Remote Employee Management

  • Scheduled Tasks With the new FasCard release, you can schedule repeating tasks for your attendants and have them view and update their progress through the FasCard smartphone app. You are also able to run reports to view which attendants completed tasks and if they were completed on time, giving you a whole new level of remote store management.
  • Employee Work Schedule Through the FasCard admin portal, you can create, edit and monitor one-time and ongoing employee work schedules. Using the FasCard smartphone app, your employees can view their upcoming work schedules. Employees can now clock in and out from any FasCard reader in the store. Operators may verify the hours for completed shifts using the Employee Hours Report.   

3) Added Features to Credit Card Processing

  • Maximum Daily Credit Card Limit You can configure a maximum daily purchase amount from any single credit card so that users cannot charge over a certain amount per credit card, per day. Setting a daily credit card limit helps you reduce fraud potential and limits your liability.
  • Offline Credit Card Mode Even if your internet goes offline, credit cards can still be used by your customers and transactions are processed when internet connectivity is restored.  

4) New Internet Services Available

  • Cellular Backup Cellular Backup is a low cost, peace of mind option for FasCard locations looking for maximum ‘uptime’. The system automatically goes over to cellular connection when primary internet fails and falls back to primary service once internet is restored.
  • CCI Internet Service CCI has a new option for FasCard locations looking for low cost internet options. Reliable LTE 4G wireless service is easy to configure and manage and plans start as low as $20 a month (*taxes and fees not included).

Release 14 is available August 2017 and is provided at no additional cost to all FasCard customers. If you’re interested in learning more about FasCard or implementing CCI’s solutions in your laundromat, contact us today!

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