Dedication to service
Our customer support team offers the most exceptional service in the industry. Whatever the situation, we’re focused on your success and dedicated to helping you grow and improve your laundry business.
We provide remote technical support for both LaundryCard and FasCard products to store owners and authorized distributors, Monday through Saturday, 8am-7pm. After hours emergency support is also available under certain conditions. Our goal is to help you and your business thrive.
what our clients say
"LEE WAS VERY PROMPT AND KNOWLEDGEABLE. HE STAYED ON THE ISSUE AND FOLLOWED UP. GREAT SERVICE."
"KEEP UP THE GOOD WORK, YOU GUYS ARE AWESOME. I DON'T HAVE ONE NEGATIVE THING TO SAY. THAT'S WHY YOUR SYSTEM IS HIGHLY RECOMMENDED AND ALWAYS WILL BE. THANKS."
"TOP NOTCH SERVICE. PATIENT AND METHODICAL, THANK YOU!"
"GREAT SERVICE! ALLAN WAS ABLE TO SOLVE OUR PROBLEM QUICKLY, AND WALK ME THROUGH WHAT I NEEDED TO DO ON THE STORE END TO RESOLVE."
"DON, CHRIS, AND ALLAN WERE A TREMEMDOUS HELP WHEN MY XCHANGERS WENT DOWN AFTER A POWER OUTAGE. VERY SKILLED TECHNICIANS AND HELPED ME TROUBLESHOOT EVERYTHING."
"JACQUELINE WAS VERY HELPFUL AND FOUND A SOLUTION FOR THE PROBLEM I HAD. SHE WAS VERY VERY PATIENT AND DID THE MACHINES GRADUALLY, SO I HAD A CHANCE TO TEST THEM WITH HER ON THE PHONE. THANK YOU SO MUCH!"
"ALL OF THE TECH SUPPORT PEOPLE GIVE US GREAT SUPPORT AND ARE EXTREMELY PATIENT, AS WE WORK THROUGH THE DIFFERENT ISSUES THAT ARISE DURING THE INSTALL THE CARD SYSTEMS. THAT IS GREATLY APPRECIATED."
Address
302 South Stewart AvenueAddison, IL 60101
+1(866) 860-1660
CCI Phone Support
We're here for you 24/7+1(630) 930-5115
©2025 Card Concepts Inc. All Rights Reserved. |
Fascard Portal | Privacy Policy | Cookie Policy | Design & Development by MODassic