New Turns Report
A new report showing the number of starts or 'Turns' for selected equipment types, for selected periods. This report can be generated using any of the following settings:
Increment: Day, Week, Month
Period: Week, Month, Year based on increment selected
Equipment Type: Listing of the configured equipment types for the selected location, or an option to select 'ALL' equipment types.
New Loyalty Acquisition Report
A report showing new versus returning customers transactions between a selected start and end date. The data reflected only tracks loyalty card and loyalty app users, no coin or credit card transactions. This report is a great way to understand how your loyalty programs are working to attract new customers and retain current customers!
This report can be generated using any of the following settings:
Increment: Day, Week, or Month drop down selector
Start and End: Day, Week, or Month selector based on increment
New Sales Comparison Report
A new machine sales report showing incremental totals for up to 4 different independent periods. This is a great way for owners to see busy/slow times, know when to adjust or implement a special, and track the impact that special has on overall business! This report can be generated using any of the following settings:
Increment: Hour, Day, Week, Month
Period Selection: Up to 4 periods may be selected based on increment - Day, Week, Month, Year
New Sales Interval Report
The 'Sales Interval' report is a new unique way to look at sales data for very specific time increments, in selective sales categories! This report can be generated using any of the following settings:
Type: Hour, Day, Week, Month
Start and End: Range of dates covered in report
Equipment Filter: A MultiSelect box containing all of the configured equipment types for the selected location.
Sales Filter: A MultiSelect box containing all of the configured sales types
There have been note fields added to various pages throughout the FasCard Admin Site! This will allow owners to better keep track of situational and specific customer information. The notes can be placed under the following categories: Loyalty Accounts, Equipment Types, Locations, Location Groups, Machines.
Remove Personal Info
Some customers don't want their personal information stored and that's OK! Owners will now have the option to remove personal customer data from the FasCard Admin site, if requested. Only those who are designated 'admin users' will have the ability to do this.
New Push Notifications
FasCard Mobile App users now have the ability to receive in app, end of cycle push notifications! Historically, these notifications were sent via email, but we understand that may not be the most convenient for everyone. Users can choose which way they want to receive their notifications through settings section of the app.
Report a Service Issue
FasCard Mobile App users now have the ability to report service issues directly through the app, instead of having to seek out an attendant! This is especially useful for unattended stores. Issues can be reported under any of the following categories: Machine, Card Reader, Location, Employee, Other.