In a LaundryCard system every employee has a dedicated card that highlights their responsibilities. The store owner can issue a service technician with a Technician Card, this person may be an employee or possibly a third party service company. The Technician Card will allow the service technician the ability to view the machines that the attendants have marked out of service. Once the equipment has been serviced the technician can mark the machine back into service and record the solution into the system. This action creates a service log for the machine, this log contains the time and date of failure, description of failure, attendant who recorded, service technician who repaired, and solution to failure. The Technician card also records the amount of time that a technician is working in the store.