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Your location is using serially connected Dexter C-Series machines running Dexter firmware prior to Level 2.2.
The F3 reader requires that the machine firmware be updated to level 2.2 before installing. For assistance in updating the machine firmware please reach out to your distributor.
Before updating the machine firmware, please coordinate with CCI support as we will also need to make changes to the reader configuration.
Your location is using serially connected Continental machines running machine firmware prior to v59.
The F3 reader requires that the machine firmware be updated to v59 before installing. For assistance in updating the machine firmware please reach out to your distributor.
In order to support EMV payments with the new F3 card readers we must transition your account to utilize the Worldnet Payments Gateway. The Worldnet Gateway will replace your current gateway service, the fees associated with Worldnet may be slightly different then what you are paying now.
As we work through the Worldnet migration with you, you will be provided with the costs associated. Worldnet is not a merchant services provider; whenever possible we will work with your existing processor to board your account without changing processors.
If by chance your current merchant processor is not compatible with Worldnet, you will be required to change to a compatible merchant services provider.