F3 Upgrade Pre-Flight

"*" indicates required fields

Jira Issue Key*

Account Number*

Location Name*

Current Reader Type*

Install Type*

Model Numbers*

For F1 card only installs, the existing mounting hardware cannot be used with the F3 reader. Please provide a full model number from each unique equipment type so that we can determine the correct mounting hardware to send.

Number of Top-Mount Readers*

Please enter a number greater than or equal to 0.

The number of readers at the location that are currently mounted on top of the machine.

Number of High-Mount Readers*

Please enter a number greater than or equal to 0.

The number of readers at the location that are currently mounted high up (above eye level) on the machine.

Top-Mount Mounting Clearance*

Please enter a number greater than or equal to 0.

For top-mount F3 readers, the mounting hole should be no more than 1.25" from the front edge. Please indicate the number of readers mounted MORE than 1.25" from the front of the machine, as additional mounting hardware may be required.

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Dexter Machine Firmware Notice*

Your location is using serially connected Dexter C-Series machines running Dexter firmware prior to Level 2.2.

The F3 reader requires that the machine firmware be updated to level 2.2 before installing. For assistance in updating the machine firmware please reach out to your distributor.

Before updating the machine firmware, please coordinate with CCI support as we will also need to make changes to the reader configuration.

I understand

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Continental Machine Firmware Notice*

Your location is using serially connected Continental machines running machine firmware prior to v59.

The F3 reader requires that the machine firmware be updated to v59 before installing. For assistance in updating the machine firmware please reach out to your distributor.

Before updating the machine firmware, please coordinate with CCI support as we will also need to make changes to the reader configuration.

I understand

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Worldnet Credit Card Gateway Notice*

In order to support EMV payments with the new F3 card readers we must transition your account to utilize the Worldnet Payments Gateway. The Worldnet Gateway will replace your current gateway service, the fees associated with Worldnet may be slightly different then what you are paying now.

As we work through the Worldnet migration with you, you will be provided with the costs associated. Worldnet is not a merchant services provider; whenever possible we will work with your existing processor to board your account without changing processors.

If by chance your current merchant processor is not compatible with Worldnet, you will be required to change to a compatible merchant services provider.

I understand

How do you plan on purchasing?*

F2 to F3 upgrades are very simple, use the same mounting and harnesses, takes about 3 minutes per machine. F1 to F3 upgrades require the mounting hardware to be changed, can take up to 20 minutes on some machines. If top mount F3 card readers are required a new mounting hole may be required if not currently within 1.25 inches from front edge of the machine. Indicate if you require installation assistance

Shipping Address*

Street Address Address Line 2 City State Zip Code

Preferred local distributor*

Provide the name of the local CCI distributor that you prefer to work with. We will funnel this upgrade through them and they will provide an installation quote.

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