Choosing the Right Laundry Payment System for Your Business

For more than 25 years, CCI has helped over 4,000 laundromats streamline operations, reduce labor, and increase profit potential. If you’re opening a new store—or upgrading an existing one—one of the biggest decisions you’ll face is which payment system to choose.

There’s no universal right answer. The best choice depends on how you want your customers to pay and how you want your business to run. Below is a simple breakdown of today’s most common payment models and the CCI solutions that support each one.

1. Use Coins, Go Cashless, or Offer Both

FlexRF – Coins Optional + Loyalty + Credit Cards + Kiosk Payments

FlexRF is our most adaptable hybrid solution. It can be used with or without coins, giving store owners full control over how customers pay.

If you want to keep coins: FlexRF supports traditional coin drops while adding powerful modern features such as loyalty cards and credit card payments.

If you want to remove coins: FlexRF works perfectly as a fully cashless system, allowing customers to pay using loyalty cards, app-based payments, or credit and debit cards at a kiosk.

How it works:

• Customers visit a central kiosk
• They load value onto a loyalty card using cash or credit
• They tap their card at washers and dryers to start machines
• Coins can be kept, reduced, or removed entirely — your choice

FlexRF gives you the freedom to design the payment experience that best fits your market and customer base.

2. Maximum Flexibility at Every Machine

FasCard – The Most Consumer-Friendly Payment System in Laundry

If your goal is to eliminate friction and provide every possible payment choice, FasCard is the industry’s most flexible option.

Each machine can accept:

• Coins
• Credit and debit cards
• EMV chip cards
• Tap-to-pay (Apple Pay, Google Pay, Samsung Pay)
• EBT cards (where allowed)
• The FasCard mobile app

This “all options in one device” approach makes FasCard extremely popular in modern laundromats because it reduces barriers, speeds up the wash process, and increases repeat customers.

3. Go Fully Cashless and Centralized

LaundryCard – The Original Storewide Loyalty System

LaundryCard is the system that launched CCI more than 25 years ago. Instead of paying at each machine, customers use a storewide loyalty card to start washers and dryers.

How it works:

• Customers get a card from an in-store kiosk
• They load value using cash or credit card
• They use the loyalty card at machines — no coins or credit card readers at washers/dryers

LaundryCard is extremely popular in large, modern laundries that want consistent customer flow and minimal on-machine hardware.

A key difference: LaundryCard is an on-premise system, meaning all data stays in the store. By contrast, FlexRF and FasCard are cloud-based.

Which System Is Right for You?

Each system includes powerful features such as loyalty programs, advanced reporting, remote management, and built-in marketing tools. CCI provides detailed resources to help you choose the right solution for your store’s goals.

If you’re evaluating payment options, we’re here to help you align the right technology with your store’s growth and customer experience strategy.

About the Author

Steve Marcionetti is the President and co-founder of Card Concepts Inc. (CCI). For more than two decades, he has helped laundromat owners modernize their operations with innovative technology, world-class support, and customer-focused design.