This device requires a static IP address, this can be obtained from your ISP (Internet Service Provider).  Once you have established a broadband connection at your store with your ISP this information should be obtained and configured on your local DSL or Cable modem/Router.

Do you need help setting up service with an ISP?  CCI has partnered with New Edge Networks in order to provide affordable Broadband service to small businesses.  Contact us to find out what broadband options are available in your area.

Protects itself against malicious code that tries to disable antivirus software

Repairs changes made by viruses and spyware

For many store owners its difficult to keep a close eye on employees that work in the store.  The Attendant Task Manager gives the store owner the ability to schedule reoccurring tasks the they expect to be completed by the store attendants.

The tasks can be scheduled to reoccur on an hourly, daily, weekly, or monthly basis.  When a task becomes 'due' the X-Changer will display a Blue line at the top of the screen, this should signal the attendant to review and complete the pending task.  Once they have completed the task they can 'Bump' the task off of the list, this will record the date, time, and attendant that completed the task in a report that can be reviewed by the store owner.

The attendant duties report indicates which attendant are successfully completing tasks on time and which are not.  This tool can be essential for remote operators to monitor their store.

Most attended stores have a work schedule onsite to make sure that all of the open hours of the store are covered with an employee.  The Attendant Work Scheduler automates this procedure by allowing a store owner or 'Head Attendant' to enter a

Schedule in the system.  The system uses the schedule to help manage overtime abuse by auto clocking employees out who work beyond their scheduled time.  There is also a maximum clock in duration option that will make sure 'unscheduled' employees do not forget to clock out and will prevent employee hours reports from having hundreds of false hours.  The scheduler has a copy and paste function that is helpful when weekly schedules do not change and reduce the time it takes to enter the schedule into the system.

LaundryCard® already has a service tracking module for keeping track of the service history of every machine in the store.   The Technician Solution Tracker expands this function to also show the action taken to repair equipment that has been serviced.

The Technician card has been further modified to require that service personnel must 'Check In' with the system when they arrive to perform service.  When they have completed their work they 'Check Out', these hours are retrievable by the store owner and can be compared against service bills to ensure proper billing time.

Have you ever tried to process a warranty part from a piece of laundry equipment without a serial number?  Have you every tried to order a replacement part for a washer with out a model number?  This simple idea can save you time and frustration by making all of your inventory

information available to you remotely.  Simply enter in the model and serial number for each machine and you will have instant access to it when you need it.